Policy and Terms Condition

Our all policies automatically apply on each client when he/ she make an ORDER for service or product. For more info about order read our SERVICE AND/OR PRODUCT ORDER POLICY.

BASIC CATAGORY SERVICES

Logo

  • Basic logo is having nominal design (Text Based Only)
  • Only one revision
  • Extra charges are applicable for extra creative demands
  • Logo ideas required, if you have any reference then show us

Domain

  • Only .in Domain is valid in the offer (1-year validity).
  • We only provide one domain for extra, client has to pay.
  • Domain name idea must be of Client
  • Domain should not be a premium one or should not contain any high price bid. In this case extra charges are applicable.
  • Domain availability matters.
  • Need KYC if required.

Hosting

  • Only 500MB disk space
  • 1GB monthly bandwidth
  • Single Database
  • Single FTP
  • 5 Webmail accounts
  • Linux based hosting server

General Policy

  • We will always need KYC of client when we want for any corresponding project.

  • The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.

  • All the services in offer is valid for 1 Yr. from your Invoice date.

  • All requirements/modification shall be given in written/email.

  • Copyright, powered by are reserved at KRISCENT.

  • cPanel credentials are not given to the client.

  • For some online application modules with yearly renewal mode. User has to use KRISCENT URL with their provided username and password to manage their relevant content.

  • We are pleased to offer you the opportunity to make revisions to the design. However, we have the right to limit the number of design proposals to a reasonable amount and may charge for additional designs if you make a change to the original design specification. Our website development phase is flexible and allows certain variations to the original specification. However, any major deviation from the specification will be charged.

  • Any time frames or estimates that we give are contingent upon your full co-operation and complete and final content in photography for the work pages. During development there is a certain amount of feedback required in order to progress to subsequent phases. It is required that a single point of contact be appointed from your side and be made available on a daily basis in order to expedite the feedback process.

  • On completion of the work you will be notified and have the opportunity to review it. You must notify us in writing of any unsatisfactory points within 7 days of such notification. Any of the work which has not been reported in writing to us as unsatisfactory within the 7-day review period will be deemed to have been approved. Once approved, or deemed approved, work cannot subsequently be rejected and the contract will be deemed to have been completed. (Valid for some Offers only)

  • If you reject any of our work within the 7-day review period, or not approve subsequent work performed by us to remedy any points recorded as being unsatisfactory, and we, acting reasonably, consider that you have been unreasonable in any rejection of the work, we can elect to treat this contract as at an end and take measures to recover payment for the completed work. (Valid for some Offers only)

  • We do not guarantee any specific position in search engine results for your website. We perform basic search engine optimization according to current best practice.

  • We shall not be liable for any loss or damage which you may suffer which is in any way attributable to any delay in performance or completion of our contract, however that delay arises.

  • Promotional/Transactional SMS and voice call package are as per TRAI regulations. We are not responsible for any changes in rules during our service period. Pricing / Credit Balances are subject to changes in TRAI regulations and can be changed.

  • We do not guarantee any specific position in search engine results for your website. We perform basic search engine optimization according to current best practice.

  • We shall not be liable for any loss or damage which you may suffer which is in any way attributable to any delay in performance or completion of our contract, however that delay arises.

  • We (and any subcontractors we engage) agree that we will not at any time disclose any of your confidential information to any third party.

  • We reserve the right to subcontract any services that we have agreed to perform for you as we see fit.

  • You agree to reimburse us for any requested expenses which do not form part of our proposal including but not limited to the purchase of templates, third party software, stock photographs, fonts, domain name registration, web hosting or comparable expenses.

  • You are responsible for maintaining your own backups with respect to your website and we will not be liable for restoring any client data or client websites except to the extent that such data loss arises out of a negligent act or omission by us.

  • We will supply to your account credentials for domain name registration and/or web hosting that we purchased on your behalf when you reimburse us for any expenses that we have incurred.

  • By using current versions of well supported content management systems such as “Joomla”, we endeavor to ensure that the web sites we create are compatible with all current modern web browsers such as the most recent versions of Internet Explorer, Firefox, Google Chrome and Safari. Third party extensions, where used, may not have the same level of support for all browsers. Where appropriate we will substitute alternative extensions or implement other solutions, on a best effort basis, where any incompatibilities are found.

  • Promotional/Transactional SMS and voice call package are as per TRAI regulations. We are not responsible for any changes in rules during our service period. Pricing / Credit Balances are subject to changes in TRAI regulations and can be changed.

  • We reserve the right to subcontract any services that we have agreed to perform for you as we see fit.

  • You are responsible for maintaining your own backups with respect to your website and we will not be liable for restoring any client data or client websites except to the extent that such data loss arises out of a negligent act or omission by us.

  • We work on an online sales model. We normally do not visit customer premises.

  • We will not be responsible for any kind of server collide/hack.

  • We will not be responsible for any kind of damage in documents or data.

  • Presently, the service(s) of our company are being offered at nominal cost. However, we reserve the right to change a fee for any or extra facilities.

  • We will supply to your account credentials for domain name registration and/or web hosting that we purchased on your behalf when you reimburse us for any expenses that we have incurred.

  • You agree to reimburse us for any requested expenses which do not form part of our proposal including but not limited to the purchase of templates, third party software, stock photographs, fonts, domain name registration, web hosting or comparable expenses.

  • The User agrees to use the services provided by our company, its affiliates, consultants and contracted companies, for lawful purposes only.

  • The User agrees to provide authentic and true information. We reserve the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such User details are found not to be true (wholly or partly), We have the right in its sole discretion to reject the registration and debar the User from using the Services available at this website, and / or other affiliated websites without prior intimation whatsoever.

Privacy Policy

We, KRISCENT TECHNO HUB PRIVATE LIMITED does not share any detail of our client with any third party.

Payment Policy

We, KRISCENT TECHNO HUB PRIVATE LIMITED always take payment with GST according to laws of Government. All Payment may be made by Cash, Deposits to our Bank Account, Net Banking and Payment Gateway services. In case of Cheque, it should be made in favor of “KRISCENT TECHNO HUB PVT. LTD.”. WHOLE PAYMENT SHALL BE DONE IN ADVANCE.


GSTIN and Account Details:

KRISCENT TECHNO HUB PRIVATE LIMITED
GSTIN 08AAGCK5369P1ZP
PAN NO. AAGCK5369P

Bank Details:

KRISCENT TECHNO HUB PRIVATE LIMITED
A/C. NO.- 917020067020055
IFSC - UTIB0000228
AXIS BANK, KOTA
PayPal ID: kriscentadm@gmail.com

If you make online payment in company account then share your transaction detail with us for payment confirmation. For Confirmation-
Mo. No.- +91-894-702-7625
Mail Id- Offer@kriscent.in

Content Policy

Content for any project like Term and Conditions, Policies, Images or anything which we want for project will deliver form client side only. Some of the Package doesn’t include Content writing, Logo Designing, Images and Other Product Details. All should provide by the Client. Client must supply all materials and information required by us to complete the work in accordance with any agreed specification. Such materials may include, but are not limited to, photographs, written copy, logos and other printed material. Where there is any delay in supplying these materials to us which leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount or we can suspend the service. Where Client fail to supply materials, and that prevents the progress of the work, we have the right to invoice you for any part or parts of the work already completed.

In future, IF your content finds as controversial due to any reason or any government/private firm, company or any organization claim on the content due to their copyright and/or authorization issue; then client has solo responsible of that. We are only service provider and use content, which provided by client.

We have already set number of revisions for each service. So, client has right to change in content according to revisions only.

Third Party Services/Solutions Policy

We provide some services as third party. And we did not add charges of those services in any offer. Charges of these third-party solutions or service will be extra. If someone purchase or develop an android application by us then the charges of play store will be extra. And all third-party services, those relate with client’s project will provide by us only.

Services/Product order policy

Whenever a client make order for any service or product then the order will active after 100% payment. Without payment order will inactive. Company will always work on active orders only. WE, KRISCENT TECHNO HYB PRIVATE LIMITED WILL NOT PROVIDE SOURCE CODE.

Copyright and Branding Policy

In each product, the branding of client and Kriscent will together. The logo of Kriscent or Product will be on right side of header.

License Policy

All licenses are for single user only. If service is based on yearly that means client can use it for 1 year only and if any service is based on lifetime that means client can use it for 5 years only. When the license of any service expires then renew it in next 30 days of expiry date otherwise client will have to pay 25% extra than renewal amount.

Delivery Policy

Delivery Policy always apply on active ORDERS only. We will give you estimate time of delivery of project. In case of content, that comes from client side, may affect project timeline. If client does not provide content on time, then we are not responsible for delay of project.

Startup Policy

Startup owner should have proof of their startup like Incubation Center Certificate with their idea or any other valid proof. Only valid candidates are allowed in this offer. Other will consider for other normal offers.

Refund Policy

We, KRISCENT TECHNO HUB PVT. LTD. refund the amount of client in given 72 business hours after refund request accept. Client has right of refund within 3 days after payment. Refund policy vary according to projects,

1. FOR ONLINE PROJECT: If your project is online like website then you can get you fund after deduction of domain and hosting charge or any other third-party payment if we purchased.
2. FOR SMS SERVICE: If client wants refund for SMS service then we will refund after deduction of used SMS.
3. FOR PRABAL, SAKSHAM: In case of PRABAL and SAKSHAM, we will give 100% refund.
4. NO REFUND: If we deliver LOGO, VIDEO, PPT, SOCIAL ACCOUNTS, then we won’t make refund to client.